![]() Please be respectful of fellow patrons, our staff, and our property. We are committed to creating a safe, comfortable, and enjoyable experience for everyone. Patrons with specific/special dietary needs due to disabilities, medical conditions or special needs should contact us prior to attending the event to arrange for reasonable accommodations.įor additional information or questions, please contact us at (720) 865-4224 or Patron Responsibilities Please note, things like a metal clasp or chain on a purse, or an eyeglass case can sometimes trigger the alert, so we appreciate your patience and understanding if you asked to participate in further screening.Įxceptions will be made for those with disabilities, medical requirements and/or special needs. If the device sounds an alert, you may be asked by staff to participate in additional screening before proceeding. The technology identifies unknown metal objects on a separate digital monitor and notifies staff when secondary screening is necessary. Inside Boettcher Concert Hall, Buell Theatre and Ellie Caulkins Opera House, we have a touchless screening system that ensures safer, more accurate threat detection at a seamless pace to eliminate long entry lines. Arts Complex rules are subject to change. Arts Complex management reserves the right to refuse any item deemed a potential safety or security risk or with the potential to be a distraction to the event being held. All guests are strongly encouraged to arrive early for screening exterior doors open one hour prior to your ticketed performance.īy presenting your ticket and entering our venue you consent to security screenings. Persons who refuse screening may be denied entry. Increased security measures may be in place for your performance including bag checks and the use of hand-held or walk through metal detectors. The safety and security of all Arts Complex patrons, artists, and staff is our top priority.
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